Request your LoveBox personal data
To request a copy of your personal data, contact support using your own email application. There is no account-data download button on this page or in the app.
How to make a request
- Write from the email address registered to your LoveBox account to lovebox.support@servisite.co.il.
- Say that you would like a copy of your personal data and describe the scope if you need something specific. Do not send passwords, sign-in codes, device keys, partner details or intimate information.
- We verify control of the account mailbox and may ask for proportionate additional evidence where needed. Personal-data delivery goes only to the matching verified account mailbox, not another address.
A request is not sent merely by visiting this page or opening an email link. Review and send the message yourself in your email application. You can also copy the address above into another email service.
How your data is provided
Support-operated data delivery is a separate backend process, not an app feature. The data copy is delivered to the matching verified customer mailbox rather than the support operator. Authorized operators may still process account information where necessary to handle your request; this is not a promise that operators can never access service data.
Protect any file and password you receive. Email providers process those messages. Do not forward private account information to anyone who should not have it.
What your request covers
Your copy includes permitted data associated with your own account. It does not include another person's private data, passwords, access credentials or internal security records. Requests for provider-held identity, email, notification, store or support information may require additional searches; we explain any lawful limitations.
Read the privacy-request procedure for response times, verification and complaint options. To delete your account instead, use the account-deletion page or the in-app deletion control.
